Saturday, 04 February 2012

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Returns and Exchanges Print

Apple Tree Boutique strongly advise all customers to check garments thoroughly upon delivery beforeremoving any tags and before disposing of any original packaging to avoidfrustrations.

Quick return checklist! 
1: Email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  to inform us you will be returning the item within 7 days and wait for a reply.

2: Make sure the item is in brand new perfect condition and has all tags attached

3: Send the item with tags attached  via registered post within 7 days to;

Apple Tree Boutique

Room 5, 1-5 Sussex Street

Glenelg SA 5045 


Include your full name, address, telephone number, and if you wouldprefer a refund, exchange, or store credit (Please note only exchange or store credit is available on Sale Items).

Please also state the wayyou purchased the item e.g. credit card, Pay pal

4: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  with the registered post number.

5: Please note refunds can take up to 14 days to process after goods have been received.

 

* Please Note*   There are no refunds or exchanges on swimwear

Returns and Exchanges must be shipped via registered post at the buyers expense, then once received we send out the required exchange free of change.

PARTIAL REFUNDS ARE LESS PAYPAL TRANSACTION FEES 

**  Sale items**

For sales or discount code items, we are unable to offer a Refund,however, you are welcome to exchange

Appletreeboutique.com.au requires that all goods be returnedwithin 7 days via an insured and registered postal service.  We willonly accept undamaged goods with all original packaging in tact (includingtags).  Appletreeboutique.com.au does not accept any liability for returngoods.  In the event that the items fail to reach us your return will notbe processed.  Appletreeboutique.com.au suggest that you take up all matters withyour postal service provider.Only when yourpackage has been received, and undergone quality control checks will yourexchange be processed.

 

Asia-Pacific, USA, UK & Europe

Items to bereturned from outside Australiashould be sent no slower than registered air mail and must have labeled 'return ofgoods'. 

You must pay the return carriage charges, though in the case ofan exchange, we will have the new item delivered free of any additionalcharges.

 
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